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The Workplace Paradigm Shift in African Financial Services

Face Masks required

As the economy deals with the effects of the disruptions caused by the Coronavirus pandemic, decisive strategies are required to gear up businesses for the future and make them agile enough to survive the challenging times.

Companies have suffered from retrenchments, revenue losses and cash flow declines which have forced them to revisit their strategies and prioritise business resilience more than ever. Both the local and global uncertain economic conditions will still persist long after the pandemic is over; however, it’s the businesses and sectors that respond swiftly and in a sustainable manner that will come out strong on the other side.

The Coronavirus pandemic has changed the way we do things. The little things we took for granted, such as chats in the common areas and the last-minute brainstorms to solve a crisis had to be limited and to some extent were completely absent. As the world continues to deal with the spread of the virus, stringent regulations will remain for the short-term, resulting in restricted movement even within the workplace. Given where we find ourselves at the moment, industries have been initiating conversations on what the future of the workplace will look like in the short to medium-term.

Changing the way we do business as a sector is, therefore, not only an opportunity but an inevitable necessity. Companies are recognising the increasing importance of workplace innovation as the shape and form of the prescribed workplace are starting to change. The Pandemic has demonstrated that work can occur anywhere, as long as employees are capacitated with the appropriate equipment, infrastructure and support. Business leaders who do not adapt to this change will find themselves out of the loop as workplace culture rapidly changes course. But this change will require a paradigm shift in terms of workplace dynamics while prioritising the wellbeing of employees.

As businesses figure out what the new workplace will be, it is vital for them to strive for a balance of seeking optimal outcomes from their employees as they work from home while remaining human in a technologically driven work environment. During the last few months, businesses discovered that technological advancements are not the enemy but rather the biggest barrier is the difficulty of integrating employees with these technologies. As such, human capital departments will find themselves evaluating how people adapt, behave and work within these newly formed ecosystems while ensuring meaningful, connected interactions still occur in the workplace.

In order to successfully and efficiently implement remote workplace strategies, all businesses from the smallest to the largest corporates would have to consider several challenges:

  • As working remotely has not been a normal concept for many people, structural changes may have to take place. Setting up a home workstation and ensuring stable connection is now paramount.
  • Organisations need to assess if all employees are able to create a conducive environment, especially where employees are living with extended family and may encounter various distractions.
  • Leaders will need to adjust to a new way of managing employees that does not require monitoring. This is an opportunity for growth of employees as businesses foster more independence.
  • With independence comes great responsibility. Employees will have to discipline themselves to avoid temptations inherent to working remotely, such as waking up and getting ready to ensure productivity rather than lounging in pyjamas all day.
  • Communication is now more important than ever. Employees and managers need to adjust their expectations and communicate them efficiently. Providing clear, frequent communication and is also crucial to keep up morale.
  • Clear Human Capital guidelines have to be put in place, adapting to remote working practices. It is important for employees to understand that working remotely is still working and should be treated as such.

Working during a global pandemic is a new experience for everyone, and it has added an extra layer of stress for most people. As industries continue to invest money, time and efforts to ensure the equipment and infrastructure are efficient, what remains critical is how they show up to for their people; therefore, one cannot overlook the need for empathy, especially during the tough times. While employees continue to play their part in ensuring the success of the business, management needs to extend themselves and create an environment where employees are able to communicate any challenges they may be facing and know that they will be afforded the necessary opportunity to deal with off-duty obligations, as well as get sufficient rest and recovery. Businesses need to be clear and deliberate in their approach to promoting employee well-being, as the health and well-being of their people are and will always be crucial to the success of the business.

The Coronavirus pandemic will have a lasting impact and shape how we see the workplace in the future, be it working remotely, flexible working hours or integrating more virtual engagements instead of face-face. Due to the current market condition, it’s imperative for business leaders to evaluate their organisation’s operations and strategic goals in order to determine how they adapt to the changes that have been brought about by the pandemic but also, how they continue to thrive and achieve long-term sustainability.

Human Capital Department, BancABC.

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Corporate

BOCRA Hosts Virtual Workshop on Waste from Electrical and Electronic Equipment (WEEE)

3rd June 2021

On 26 – 29 May 2021, BOCRA, in collaboration with the International Telecommunication Union (ITU) and United Nations University, hosted a virtual workshop on Waste from Electrical and Electronic Equipment (WEEE).

Bringing together Statistics Botswana, Botswana Unified Revenue Service (BURS) and the Department of Waste Management and Pollution Control, the objective of the workshop was to equip Botswana with tools to record incoming electrical and electronic goods to better estimate the quantities of electronic waste that will be produced when these products reach their end-of-life cycle and become e-waste. Botswana, currently, does not have a legislation to address to the issue of e-waste.

Further notes

E-waste is a health and environmental hazard as products containing toxic additives or hazardous substances are mostly dumped or incinerated rather than being collected for treatment and re-use of recoverable substances. This is especially so among most of the developing countries.

E-waste includes discarded household or business items that have electrical and electronic circuitry components with a power or battery supply such as mobile phones, computers, printers, televisions irons, refrigerators, kettles etc.

The Global E-Waste Monitor 2020 report estimates that 53.6 million metric (Mt) tonnes was generated in 2019, making e-waste the fastest growing domestic waste stream. The report also indicates that only 17.4 percent of the 2019 e-waste was collected and recycled.

The ITU estimates that e-waste quantities have been rising rapidly in the past 5 years due to several factor such as rapid growth of the digital society, higher consumer demand for digital devices, short life cycles and few options for repair.

According to the ITU, e-waste is a challenge and an opportunity. The ITU calls on member states to develop legislations and strong partnerships with industry and businesses to protect human health and the environment from the consequences of inadequate handling of our discarded devices.

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Corporate

Modipane brickmaker gets boost from PPC Botswana

20th May 2021
modipane

Modipane based brickmaking company Katlego Bricks received a brand new stock brick machine and mentorship from leading cement producer PPC Botswana this past Wednesday.

“Community development is important because it provides the foundation a society builds off of to improve the lives of its citizens. It creates strong, diverse communities that can attract and keep talent, start and grow businesses, and overcome issues that arise. Katlego Bricks has been a loyal PPC Cement consumer in the Mmodipane area.

What is more impressive is that this brick yard is led and managed by a lady who understands the craft of brick making so much,” said PPC Botswana Head of Business Unit Tuelo Bolthole.

The arrival of the new brick-making machine is expected to increase productivity at the Modipane based Katlego Bricks which has been using 25 cement bags in a day and will be expected to use at least 40 bags in a day due to the new machine.

During the brick-making machine handover, Katlego Bricks and Modipane residents were also equipped with highly advanced brickmaking skills by PPC Botswana experts. Through this highly advanced mentorship, the trainees are also expected to start producing high-quality and competitive bricks.

“We have brought highly skilled experts that will be drilling you with the latest skills of molding bricks, these are experts that have worked on some of the best projects in Botswana. Remember PPC Botswana cement has also been used to build some of the iconic structures we have in Botswana such as the iTowers, Dikgatlhong dam, and the Obed Itani Chilume Stadium in Francistown. I am giving these examples to show that PPC Botswana does quality work and after this workshop, all the brickmakers involved will be producing high-quality work too,” Botlhole said.

Katlego bricks founder Patricia Katlego Mokgwa was in a jovial mood after receiving the brickmaking machine. She believes that the mentorship and machine will improve the business operations and will improve productivity in her business.

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Corporate

BOCRA donates COVID19 essentials to Primary schools in Kweneng District

26th April 2021

Botswana Communications Regulatory Authority (BOCRA) through its Corporate Social Investment initiative has donated over Five Thousand Eight Hundred (5800) washable, reversible 3-ply face masks and related COVID-19 essentials to Motswakhumo Junior Secondary School in Lentsweletau, Kopong Junior Secondary School and Letsholo Primary schools in Kopong, in the Kweneng district. The respective schools received two (2) face masks for each pupil, teacher and the rest of the staff; 25 litres of sanitiser and dispensers, all at an estimated cost of One Hundred and Eighty Nine Thousand Pula (P189,000).

Ms Tsaone Ruth Thebe, BOCRA Board Chairperson, officiated at each of the handover sessions held at the respective schools. Representing the Mmopane/Lentsweletau Constituency Office was Mr Masego Thantshane, Administration officer. Mr Puso Gaotlhobogwe, District Commissioner (Molaodi) also graced the three occasions.

BOCRA recognises its role as a corporate citizen and believes that the COVID19 pandemic calls for responsive and relevant inputs to the immediate needs of the community.

In receiving the PPEs, school authorities expressed gratitude to BOCRA, noting the dire need for PPEs in their schools. They all echoed that the gesture would go a long way in filing the gaps.

-ENDS  –

For more information, please contact:

Mr Aaron Nyelesi

Director, Broadcasting and Corporate Communications

nyelesi@bocra.org.bw

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