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BTCL on service excellence journey ahead of listing


Botswana Telecommunications Corporation Limited (BTCL), a leading Information Communications Technology (ICT) service provider in Botswana and the SADC region, has embarked on a number of projects and initiatives towards improved service delivery.


The Corporation has already invested 9 Million Euro in Mobile Network Enhancements adding thirty eight 3G sites, many which are now operational.

BTCL is   also upgrading its core network for the benefit of customers ahead of its listing. Significant other Investments include replacement of old technology to enhance capability and upgrades to its billing system.

The Company has also embarked on a customer excellence journey called Itlole. The internal service strategy or campaign is designed to raise awareness and promote service internally.

At BTCL, we believe that customer service is a responsibility of all and that effective and efficient service is a prerequisite for customer satisfaction.

 The development of a high performance culture will culminate in a number of improvements key among them clear communication to customers, improved efficiency and delivery.

As the leading ICT service provider, we aspire to be a one stop telecommunications shop that caters to all customers communications needs.
 
ICT is a proven socio- economic enabler, and as the nation’s foremost provider of telecommunications services, BTCL is keen to help deliver and change Botswana into a truly competitive business environment.


The continued growth of other sectors of the economy is underpinned by robust mobile, broadband and traditional telecommunications services that are provided by BTCL countrywide.


Through the Accelerating Change initiative we will automate our processes, improve our Fixed and Mobile and Converged Capability enabling us to go to market with our bundled products and service offerings quicker.


As we continue on our service excellence journey, to ensure adherence to good corporate governance, which is one of the great pillars that defines an organization, BTCL has a robust mechanism in place to ensure that it plays by the roles.

The Board of Directors, through its various committees that includes finance and audit, tender and human resources, provides oversight to ensure adherence.

The Corporation also has in place other tools to ensure compliance to procurement regulations and procedures. There are regular reviews of decisions taken at executive level, an independent and pro-active internal audit function is also in place besides engagement of external auditors on a regular basis.

As we continue work towards a successful listing for Citizen and Citizen Owned Company’s, we remain focussed on simply being the best.


Golekanye Molapisi is BTCL Public Relations Manager

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China’s GDP expands 3% in 2022 despite various pressures

2nd February 2023
China’s Gross Domestic Product (GDP) expanded by 3% year-on-year to 121.02 trillion yuan ($17.93 trillion) in 2022 despite being mired in various growth pressures, according to data from the National Bureau Statistics.

The annual growth rate beat a median economist forecast of 2.8% as polled by Reuters. The country’s fourth-quarter GDP growth of 2.9% also surpassed expectations for a 1.8% increase.

In 2022, the Chinese economy encountered more difficulties and challenges than was expected amid a complex domestic and international situation. However, NBS said economic growth stabilized after various measures were taken to shore up growth.

Industrial output rose 3.6% in 2022 over the previous year, while retail sales slightly shrank by 0.2% data show that fixed-asset investment increased 5.1% over 2021, with a 9.1% hike in manufacturing investment but a 10% fall in property investment.

China created 12.06 million new jobs in urban regions throughout the year, surpassing its annual target of 11 million, and officials have stressed the importance of continuing an employment-first policy in 2023.

Meanwhile, China tourism market is a step closer to robust recovery. Tourism operators are in high spirits because the market saw a good chance of a robust recovery during the Spring Festival holiday amid relaxed COVID-19 travel policies.

On January 27, the last day of the seven-day break, the Ministry of Culture and Tourism published an encouraging performance report of the tourism market. It said that domestic destinations and attractions received 308 million visits, up 23.1% year-on-year. The number is roughly 88.6% of that in 2019, they year before the pandemic hit.

According to the report, tourism-related revenue generated during the seven-day period was about 375.8 billion yuan ($55.41 billion), a year-on-year rise of 30%. The revenue was about 73% of that in 2019, the Ministry said.

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Business

Jewellery manufacturing plant to create over 100 jobs

30th January 2023

The state of the art jewellery manufacturing plant that has been set up by international diamond and cutting company, KGK Diamonds Botswana will create over 100 jobs, of which 89 percent will be localized.

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Investors inject capital into Tsodilo Resources Company

25th January 2023

Local diamond and metal exploration company Tsodilo Resources Limited has negotiated a non-brokered private placement of 2,200, 914 units of the company at a price per unit of 0.20 US Dollars, which will provide gross proceeds to the company in the amount of C$440, 188. 20.

According to a statement from the group, proceeds from the private placement will be used for the betterment of the Xaudum iron formation project in Botswana and general corporate purposes.

The statement says every unit of the company will consist of a common share in the capital of the company and one Common Share purchase warrant of the company.

Each warrant will enable a holder to make a single purchase for the period of 24 months at an amount of $0.20. As per regularity requirements, the group indicates that the common shares and warrants will be subject to a four month plus a day hold period from date of closure.

Tsodilo is exempt from the formal valuation and minority shareholder approval requirements. This is for the reason that the fair market value of the private placement, insofar as it involves the director, is not more than 25% of the company’s market capitalization.

Tsodilo Resources Limited is an international diamond and metals exploration company engaged in the search for economic diamond and metal deposits at its Bosoto Limited and Gcwihaba Resources projects in Botswana.  The company has a 100% stake in Bosoto which holds the BK16 kimberlite project in the Orapa Kimberlite Field (OKF) in Botswana.

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