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BIC: 40 years of making it happen

Botswana insurance Company (BIC) is as old as the local insurance industry. The largest short term insurer in the country has reached 40 years of operating as a business. As they celebrate the present, the company has readied itself for the future and the next forty years look promising.


The BIC story in the words of Managing Director, Johann Claasen, is told in three parts:


THE PIONEERS – These are the people that started with a vision for BIC. They wanted to provide protection that would not only create peace of mind for the individual but would help businesses sustain themselves and have some form of business continuity, if losses were incurred.


THE COUNTRY – They also chose Botswana which at the time was a country which had not reached its peak but with good sound governance, a plan for socio economic development, visionary leadership and a solid reputation for being a peaceful nation, there was certainly a sense of hope and confidence that Botswana would one day surface and create an impression on the global map.


 “We are proud to be a local brand that carries the name of this country and spreading it beyond our borders,” said Claasen. The road to 40 years has been a roller coaster and the company has achieved tremendous growth over the years, explained the MD.


THE PEOPLE – Our customers of which we have 17000, “we are proud to have loyal customers that have been with us since BIC’s first 10 years – your belief and commitment in BIC is important.


Claasen thanked the team at BIC as well as the Brokers who make the insurance industry to tick. The future is certainly bright for BIC as the company has accommodated and adopted latest technologies to ensure that services are at the click of a burton away for customers.  


A thankful managing director, Claasen, told the gathering that: “Together we have turned one idea into a company that empowers people to feel at ease knowing that if they had to encounter a loss, they are covered. We have empowered our intermediary distribution partners to build sound, integral business that add to the enrichment of Batswana and to the growth of not only the private sector but to the other socio development landscape. We have given our staff the platform to reach their full potential and they know that they have what is the ability to make it happen in their own lives.”


The company is now focused on service delivery a focus on getting customer feedback and market research for client evolving requirements, faster claim turnaround times, shorter convenient processes and multiple convenient points of payment such as mobile money and on the newly launched website.


BIC aims to be more relationship driven in the future, with partnerships between brokers and agents, strategic affiliations with Reinsurers and industry leaders, media and bancassurance growth.


New products will also drive growth with product innovation such as cyber crime insurance and more participation in other markets gaps that the company has identified.


BIC  is also focused on Corporate Social Responsibility, supporting partners such as Cancer Association; The Botswana Society; Dignity Foundation; Happy Boys an d various donations and sponsorships and being part of a monthly sanitary pad drive.


BIC is now a subsidiary of Masawara Plc, an AIM listed company with interests across the continent. BIC opened its doors for business on the 12th February 1975, aiming at providing insurance solutions for general insurance and life assurance business. The company originally had two shareholders being Botswana Development Corporation (BDC) who held a 51 percent stake and JH Minet and Company Limited of London who held the remaining 49 percent.

THE BIC CONTRIBUTION TO THE DEVELOPMENT AGENDA

According Claasen, BIC is not just a private company interested in making profits. He is of the view that they are a socially responsible company that is duty bound to contribute to the country’s development agenda. He linked the role of the BIC to some of the wider agendas of Botswana.

He pointed out that they are aware that government and other stakeholders are working hard to push the job creation drive. He said they continue to support government initiatives such as the internship programme.

He said they provide internship to various graduates including those from an insurance background, finance, marketing, information and technology, administration and other disciplines. He said they currently employ hundreds of citizens around the country especially at their centres in Gaborone, Francistown and Maun.  


He also drew interest on the subject of diversification. Claasen said as an industry, the insurance sector has the potential to help government diversify the economy which is heavily dependent on mining, especially dimaonds mining. He said they keep on coming with new products that could motivate diversification from the insurance perspective.

Although the insurance market penetration in Botswana is only estimated at 3.5 percent, Claasen said the new industry laws will soon reveal more opportunities for the sector players.


The BIC Managing Director was happy to also report that his company continues to play a big role in the education sector. He said they are working with several institutions of higher learning to ensure that modules related to the insurance industry are tailor made for the industry. He said they are currently working with the Botswana Accountancy College (BAC) to produce an insurance module.

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Business

The Bulb World starts operations in South Africa

8th April 2021

Homegrown LED light manufacturing company, The Bulb World, has kick started operations in South Africa, setting in motion the company’s ambitious continental expansion plans.

The Bulb World, which was partly funded by Citizen Entrepreneurial Development Agency (CEDA) at the tune of P4 million, to manufacture LED lighting bulbs for both commercial and residential use in 2017, announced last year that it will enter the South African market in the Special Economic Zone (SEZ) of North West province under the auspices of North West Development Corporation (NWDC).

The company has already secured a deal with South Africa authorities which entails production factory shells and tax incentives arrangements.

The company founder and Chief Executive Officer, Ketshephaone Jacob has also previously stated that the company is looking for just under P50 million to finance its expansion strategy and is reaching out to institutional investors such as Botswana Public Officers Pensioners Fund (BPOPF) and government investment arm, Botswana Development Corporation (BDC).

However, Jacob told WeekendPost that instead of sitting and waiting for expansion funding the company has started hitting the ground running.

“We have decided to get in the streets of SA, start selling lights from door to door, ” said Jacob who is in currently in Rusternburg to oversee the introduction of The Bulb World products in the market.

Jacob explained more brand activations will be undertaken in South Africa. “The plan is to do it the whole of North West and Limpopo province, through hawkers, we give the hawkers the lights to sell at a factory price and they put a mark up and make a living,” he said.

The Bulb World operates from Selibe Phikwe, it currently employees 65 young people, 80 % of which are Phikwe youth. The company plans to add 100 jobs this year alone as it forges ahead with its regional and continental expansion plans.

In July this year Bulb World products will hit South African Shelves:  Pick n Pay, Checkers and Africa’s largest retailer Shoprite.

The Bulb World has been registered as a company in South Africa; the company will start producing lights from Mogwasa after striking a special economic zones deal with North West Development Corporation in North West Province South Africa.

“Over the next 10 years we are looking to create over 5,000 jobs in Africa. Through our expansion into all of Africa we will be able to create employment for various individuals in different sectors namely; manufacturing, distribution electronics and retail,” Jacob told this publication earlier this year.

Jacob said if all goes well, the plan is to have taken over Africa or rather penetrated, and have prevalent presence in the African market.

“We are gunning to have at least 30 percent market share by then. According to a 2016 Market Survey, the total valuation of sales for LED Lighting was 57BN, a portion of which we plan to have taken over by then,” he said.

 

While the company has set its eyes on Africa, Jacob said, the company has not fully exploited its local growth, indicating that there could be strategic factories built to supply neighbouring countries of Angola and Zimbabwe.

“There is potential for further local expansion as well to other areas of Botswana if things run smoothly as anticipated. Hopefully in the long-term if our fellow Africans and all these markets receive us well we are planning to build another factory,” he said.

“We are looking to build another factory in the Chobe/Ngamiland Area that will give priority to markets in Zimbabwe and Angola,” he said

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Business

‘Oil exploration will have minimal impact’

30th March 2021
Okavango-River-Basin

The Maun based Okavango Research Institute (ORI) has downplayed the impacts of oil and gas exploration in part of Okavango delta arguing that given the distance proposed the likelihoods of negative impacts drilling these exploration wells on the surface water systems is likely to be negligible.

The Institution released a position paper titled ‘Proposed Petroleum (Oil and Gas) Exploration Operations in the Petroleum Exploration License (PEL) No. 73,’ with findings stating that, in the event of discovery of economically viable hydrocarbon deposits, much more careful consideration of the impacts and economic benefits of development of the resource will be needed.

For example, the fracking process for gas and oil extraction is known to require large volumes of underground water.

It further argues that increased extraction of the underground water is likely to affect the water table level and further affect the overall water availability in the river-basin.

“The effect on water availability and use may become worse if surface water is reticulated or sourced by any means from the Kavango River. Should the exploration and fracking for oil and gas expand to Block 1720, 1721 and 1821, the impact on water availability and quality will be significant, especially if the wastewater is not well managed,” said the paper.

The research unit recommends close communication between the relevant Basin State Ministries (Mineral Resources, Environment) and the Permanent Commission on the Okavango River Basin, OKACOM, and other stakeholders must be facilitated.

This will facilitate sharing of the correct information on the desired intentions of the basin states and compromises sought for the sustainability of the ecosystems in the downstream of the Cubango-Okavango river Basin, states the position paper.

ORI as a key stakeholder with scientific information says it is positioned to provide scientific advice and guidance to decision-makers on the potential impacts of both exploration and development and operation activities.

It also recommends that while the impacts might be minimal at the exploration stage, environmental impacts during the development and extraction process are significant.

Findings also state that the SADC Protocol places a mandatory duty to make a notification of planned measures undertaken in any riparian state in cases where such measures hold the potential to cause ‘significant adverse effects.’

It further states that where the planned development is trivial and not expected to cause any significant harm, the development state is not under duty to notify other riparian states.

Given that the drilling in the Kavango Region in Nambia is merely for exploratory purpose and the possibility of harm is minor, it is therefore not surprising that the Namibian government did not inform Botswana.

However, should it be found that the oil can be profitably or economically exploited, the Namibian government would be under a duty to notify both Angola and Botswana.

The institution further states that to ensure sustainable development in the Okavango Delta the following in the context of exploration for and potential development of hydrocarbon deposits within the Cubango-Okavango River Basin, it must be considered that the Okavango Delta is a World Heritage Site listed in 2014 by UNESCO and one of the binding requirements of the listing is the non-permissible commercial mining of any mineral, gas or oil within the World Heritage Site.

It states that the Okavango Delta is also a RAMSAR site in which mining is not allowed.

Should the exploration for minerals, oil and gas be allowed, there is a high chance that a mineral, oil or gas may be found given that the Delta is sitting on karoo sediments and shale rocks which in other parts of the world have been found to be sources of oil and gas deposits. Should oil or gas be discovered, there will be a strong socio-economic pressure to mine oil or gas and create jobs for the masses.

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Business

Pakmaya yeast penetrates local market

30th March 2021
Pakmaya Africa Sales Manager: Cem Perdar

Manufactured in Turkey, Pakmaya Instant Dry Yeast can be used in the production of various fermented products, as it is suited for both traditional and industrial baking processes. All kinds of breads, buns and fermented pastry products are typical examples of applications.

Pakmaya Africa Sales Manager Cem Perdar says Pakmaya has 4 plants in across the world, further indicating that all of the plants have the highest standards of quality certificates and approvals. Regarding raw material, molasses is the main ingredient for yeast. Concerning production activities, yeast manufacturing requires high know-how and capability. Pakmaya has all those capabilities and aspects more than 45 years.

According to Perdar, Pakmaya has been existent in African markets since 30 years. From South to North, Central to East and West, a consumer can find Pakmaya in nearly every part of Africa continent.

“With its high quality, rich product selection and good service, our brand has become the favorite yeast of many Africans. On the other hand, our distributors in African countries are working very hardly and loyally in order to promote our products in their markets. After some time, we are becoming like families with our exclusive distributors in Africa and this enables both parts to work harder and keeps our product sustainable in market,” he said in an interview this week.

The yeast manufacturing giant made its way to Botswana market. The company has been smoothly working with Kamoso Distribution, a local distribution company. Perdar told BusinessPost that two entities have been working hard to earn is market locally.

“At the moment we have a good market share with them in Botswana market. I’m sure during 2021 long, we will be increasing our sales and market position. Soon we are going to start a marketing campaign in Botswana, so that means Batswana will see and recognize Pakmaya more and more. Pakmaya wants to be the best friend of bakers in bakeries and ladies at homes in Botswana.”

As per global COVID-19 regulations to curb the spread of the COVID-19, Botswana just like other country closed borders. Providentially, the restrictions did not affect the company destructively.

Perdar says “Kamoso Africa is a very important and strong partner in Botswana territory. With Kamoso’s hard work and strict measurements, we have done a very good job. So as Pakmaya, we have not suffered any distribution problem. Our partner is doing the needful at the reaching our products to end users.”

He further said “We are doing well in Botswana market and hoping to make much more. Our aim is to enter every single corner in Botswana territory. With our new marketing campaigns, we are planning to be the most preferred yeast in Botswana market.”

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