The quality of insurance of service and billing is imperative to countries and their citizens, BTCL deputy Board chairman, Gerald Nthebolan has said when opening the Southern African Telecommunications Association (SATA) Customer Services, Quality of Service (QoS) and Billing conference held recently in Gaborone.
According to Nthebolan, the ability to communicate effectively and inexpensively is a need that is eminent in all walks of life as it is a need that cuts across social, economic, political and cultural barriers.
The board chairman said that ICT is a proven socio- economic enabler that stimulates economic growth by stepping up innovation in services to help businesses to be more efficient, he however said without adherence to quality of service and competitive pricing of services offered, growth will be limited. “It is thus equally important to address the issue of internet speed,” he added.
Nthebolang further said that Quality of Service and billing standards in the region is critical to help spur growth, attract foreign investment, promote competition and ensure users derive maximum benefits in terms of choice, price and quality.
He further told attendants that BOCRA, as the custodians of Quality of Service Standards has put in place guidelines that will help identify service deficiencies.
“The Regulator in Botswana has committed the industry to Quality of Service standards. The Regulator is very pro-active in seeing through tariff reduction,” he revealed.
According to him, BTCL supports the government’s unwavering vision to bridge the digital divide as spelled out in its (government) ICT policy.
“The country is committed to a Universal Access Policy. Every citizen must have service wherever they are hence establishment of WIFI hot spots, the Nteletsa Project which introduced Kitsong Centres or Internet Cafes in previously marginalised Communities,” he said.
After falling to close the gap on Arsenal by losing to a record breaking goal by Kane at the Tottenham stadium.Manchester City now find themselves being charged by the Premier League with more than 100 breaches of its financial rules following a four-year investigation.
According to BBC , it has referred the club to an independent commission over alleged rule breaches between 2009 and 2018 , and also that Man-city has not been co-operating since the investigation which started in 2018 .
BBC further states that The commission can impose punishment including a fine , points deduction and expelling the club from the Premier league.
The alleged breaches include , breaching rules for requiring full details of manager remuneration,from 2009-2010, to 2012-2013 seasons when Roberto Mancini was in charge . Also player remuneration between 2010-2011 and 2015-2016.
The Premier league stated that City breached rules related to UEFA regulations , including Financial Fair Play , from 2013-2014 to 2017-2018 ,as well as Premier League rules on profitability and sustainability from 2014-2016 to 2017-2018
South Korean Ambassador in South Africa has donated e-learning equipment through Botswana Red Cross Society (BRCS) to Tlamelong Rehabilitation Centre in Tlokweng recently, in a bid to fine tune the student’s textile skills.
When talking at the handing over ceremony, Chull-Joo Park, said they agreed with BRCS to give out e-learning equipment to better the training skills of students living with disabilities.
“With the Information and Communication Technology (ICT) equipment and job training skills, we will be able to help the students living with disabilities to do e-learning and to better their education and job training,” said Chull-Joo Park.
It was revealed that the South Korean Embassy approached BRCS with the intent to donate equipment and educational material that includes an embroidery machine, photo copier machine, tablets and interactive boards to be utilized by the trainees.
The industrial printer is a machine that works with embroidery machine to print designs for clothing and it will enable the learners to have more material available to them to facilitate learning.
Through this embroidery machine, students will be exposed to better technologies which ultimately improve the quality of materials they produce. It will also allow students to learn business skills and run profitable ventures.
Smart board gadgets will provide the students with an elevated learning process to be fostered by e-learning. The gadgets provide a more visual element to the learning process, which in turn improves learner mental retention.
Tlamelong Rehabilitation serves the marginalized and underserved less privileged persons living with disability in Botswana. The center offers boarding services, vocational training, social services, physiotherapy and rehabilitation services for young people living disabilities aged 18-35 from across the country over a period of two (2) years per cohort which has a maximum intake capacity of 35. BRCS through International Federation of the Red Cross and Red Crescent Societies (IFRC) have managed to create great working synergy with the South Korean Embassy in Pretoria based in South Africa to support or augment the National Society’s Rehabilitation Centre’s learning challenges.
For his part, BRSC Secretary General Kutlwano Mokokomani said they are delighted to convey their gratitude as BRSC to the South Korean Embassy for donation and they look forward to an enduring partnership for such worthy causes.
“South Korean Embassy’s great gesture will enable trainees to thrive, to fulfil their dreams to become a reality as this equipments will go a long way in creating great impact in the lives of trainees and their families. We wish to convey our sincere gratitude to the South Korean Embassy for their noble gesture of donating the E-learning equipments.”
BRCS offers rehabilitation services spread across three (3) areas in Botswana being Sefhare Stimulation center in Sefhare, Tshimologo stimulation center in Francistown and Tlamelong rehabilitation center in Tlokweng.