Letshego Holdings Limited went through mini transformation in the recent weeks with about eight staff members leaving the employ of the organization through dismissals, retirement and resignations. The developments at Letshego follows recent reports of embezzlement of funds under the pretext of loans at the organization.
Mythri Sambasivan-George, Group Head of Corporate Affairs at Letshego Holdings Limited rubber stamped the organization’s “people commitment strategy” which said does not allow them to share employee information. “Letshego has high regard for employee and employer confidentiality. To this end, we do not discuss the employment record of any individual because to do so breaches that confidence,” she said.
Of more gravity is the company’s decision to fire two finance managers who are Batswana. Their dismissal followed the exit of Head of Audit at the organization. At the moment there is another Motswana finance manager who is serving notice. In the last two months six key personnel in the finance department have left the organization.
Letshego Holding Limited has also demoted the Human Resources Director and was quickly replaced recently. It is not clear why the HR Director was demoted but he is seen as one of those who are irked by the apparent channeling of funds to finance projects in Kenya. There are also suggestions that Letshego headquarters will be moved to South Africa. Letshego in Botswana contributes about 40 percent to the Group’s balance sheet. The position was not advertised.
“As a listed business, Letshego is committed to strong transparency and governance principles, to achieving high levels of employee engagement and to investing in its employees for developmental and capacity reasons. This approach will enable us to sustain our strategy for growth, performance and returns and should benefit our valued team members as well as our customers and other stakeholders in the medium to long term,” Sambasivan-George served this reporter.
She explained that Letshego also invests in “talent mobility” to build and broaden the skill set of the company’s key leadership staff through exposure to other markets and business environments – “for example, local Batswana talent represent Letshego in Kenya, Lesotho and Nigeria today. Further we evaluate all such opportunities as they arise, with our actions premised on strong governance.”
Some had tried to link the mass exodus at Letshego with a recent discovered scam in which loans were fraudulently secured through the names of customers by some staff members. But those in the know dismiss the theory and assert that the departures stem from growing discontent over staff welfare and key decisions affecting the company.
Two months back a paper trail at Letshego had unearthed fraudulent loan applications and transactions littered with the fingerprints of some of the suspended employees.
Information passed to this publication at the time suggested that the concerned employees have been faking loan applications, using the names of genuine customers, only for the money to end up in their (employees) bank accounts.
Over the past two months investigations put the figure at over P1 million. Letshego is the first consumer lending company to be established in Botswana and is still the leading provider of unsecured credit to Batswana. Letshego was established to provide unsecured loans to formally employed clients.
Two of the employees who were suspended from the company have returned to work. A clear indication that there is no evidence linking them to the scam, our sources say. At the time the fraud was discovered five employees were suspended.
The employees, it is understood, prepared loan applications in the region of P20 000, P50 000 and P100 000 in the names of Letshego clients. The management is said to have taken the decision to suspend the employees in order to protect the integrity of the company and the interests of the clients.
Batswana employees at Letshego have in the past voiced out (discretely) on the apparent targeted approach that appears to sideline them. They point to a skewed salary structure that sees locals earning less when compared to expatriates. Those in the Finance department were growing frustrated over this. Just recently an expatriate with less experience was hired and is earning $7000 a month (approximately P77 000) while they range at P17000 a month.
Letshego rewards those at the top handsomely with the Group CEO earning a basic of about P500 000 a month; Letshego CEO pocketing over P300 000, and his COO earning about P250 000 a month. Those below them are questioning the disproportionate salary structure.
Letshego has achieved outstanding results over the past eleven years in terms of customer base within Botswana. But with the latest scam some customers who caught wind of the latest scam at the financial services provider feared whether their names have been used to defraud the company which could erroneously soil their credit rating. This was one of the questions that were posed to Serumola in the questionnaire.
The Pan-African focused micro lender, Letshego exceeded P1 billion in profit before tax, a two percent increase from the P970 million recorded in the prior year, according to the group’s financial results for the year ended December 31, 2015. Managing director, Chris Low had told the media it is the first time their profit before tax exceeded the billion mark with underlying profitability up five percent excluding foreign exchange differences. Some of the employees are said to have remarked that the huge profits were not trickling down to them hence the latest fraudulent escapades.
The Letshego group operates in 10 African countries. Despite strong competition locally, the group disbursed P2.37 billion in new loans which is a seven percent increase from the previous year while in Kenya it recorded a 100 percent increase to P400 million.
An international report complied in South Africa dubbed ‘Legal Gender Recognition in Botswana’ says that the transgender and gender non-conforming people in Botswana live a miserable life. The community experiences higher levels of discrimination, violence and ill health.
In this report, it has been indicated that this is because their gender identity, which does not conform to narrowly define societal norms, renders them more vulnerable. Gender identity is a social determinant of health, which means that it is a factor that influences people’s health via their social context, their communities and their experiences of social exclusion. The Ministry of Health and Wellness has recognized this, and transgender people are considered a vulnerable population under the Botswana Second National Strategic Framework for HIV and AIDS 2010-2017.
In a recent study that shed light on the lived experiences of transgender and gender non-conforming people in Botswana, transgender persons often experience discrimination because of their gender identity and expression. The study was conducted by the University of Cape Town, LEGABIBO, BONELA, as well as Rainbow Identity Association and approved by the Health Ministry as well as the University of Botswana.
Of the 77 transgender and gender non-conforming people who participated in the study, less than half were employed. Two thirds, which is approximately 67% said that they did not have sufficient funds to cover their everyday needs. Two in five had hidden health concerns from their healthcare provider because they were afraid to disclose their gender identity.
More than half said that because of their gender identity, they had been treated disrespectfully at a healthcare facility (55%), almost half (46%) said they had been insulted at a healthcare facility, and one quarter (25%) had been denied healthcare because of their gender identity.
At the same time, the ‘Are we doing right’ study suggests that transgender and non-conforming people might be at higher risks of experiencing violence and mental ill-health, compared to the general population. More than half had experienced verbal embarrassment because of their gender identity, 48% had experienced physical violence and more than one third (38%) had experienced sexual violence.
The study showed that mental health concerns were high among transgender and gender non-conforming people in Botswana. Half of the transgender and gender non-conforming study participants (53%) showed signs of depression. Between one in four and one in six showed signs of moderate or severe anxiety (22% among transgender women, 24% among transgender men and 17% among gender non-conforming people).
Further, the study revealed that many had attempted suicide: one in three transgender women (32%), more than one in three transgender men (35%) and three in five gender non-conforming people (61%).
International research, as well as research from Botswana, suggests that not being able to change one’s gender marker has a negative impact on access to healthcare and mental health and wellbeing. The study further showed that one in four transgender people in Botswana (25%) had been denied access to healthcare. This is, at least in part, linked to not being able to change one’s gender marker in the identity documents, and thus not having an identity document that matches one’s gender identity and gender expression.
In its Assessment of Legal and Regulatory Framework for HIV, AIDS and Tuberculosis, the Health Ministry noted that “transgender persons in Botswana are unable to access identity documents that reflect their gender identity, which is a barrier to health services, including in the context of HIV. In one documented case, a transwoman’s identity card did not reflect her gender identity- her identity card photo indicated she was ‘male’. When she presented her identity card at a health facility, a health worker called the police who took her into custody.”
The necessity of a correct national identity document goes beyond healthcare. The High Court of Botswana explains that “the national identity document plays a pivotal role in every Motswana’s daily life, as it links him or her with any service they require from various institutions. Most activities in the country require every Motswana to produce their identity document, for identification purposes of receiving services.”
According to the Legal Gender Recognition in Botswana report, this effectively means that transgender, whose gender identity and expression is likely to be different from the sex assigned to them at birth and from what is recorded on their identity document, cannot access services without risk of denial or discrimination, or accusations of fraud.
In this context, gays and lesbians advocacy group LEGABIBO has called on government through the Department of Civil and National Registration to urgently implement the High Court rulings on gender marker changes. As stated by the High Court in the ND vs Attorney General of Botswana judgement, identity cards (Omang) play an important role in the life of every Motswana. Refusal and or delay to issue a Motswana with an Omang is denying them to live a complete and full-filing life with dignity and violates their privacy and freedom of expression.
The judgement clarified that persons can change their gender marker as per the National Registrations Act, so changing the gender marker is legally possible. There is no need for a court order. It further said the person’s gender is self-identified, there is no need to consult medical doctors.
LEGABIBO also called on government to develop regulations that specify administrative procedure to change one’s gender marker, and observing self-determination process. Further, the group looks out for government to ensure members of the transgender community are engaged in the development of regulations.
“We call on this Department of Civil and National Registration to ensure that the gender marker change under the National Registration Act is aligned to the Births and Deaths Registry Act to avoid court order.
Meanwhile, a gay man in Lobatse, Moabi Mokenke was recently viciously killed after being sexually violated in the streets of Peleng, shockingly by his neighbourhood folks. The youthful lad, likely to be 29-years old, met his fate on his way home, from the wearisome Di a Bowa taverns situated in the much populated township of Peleng Central.
CEO of Khato Civils Mongezi Mnyani has come out of the silence and is going all way guns blazing against the company’s adversaries who he said are hell-bent on tarnishing his company’s image and “hard-earned good name”
Speaking to WeekendPost from South Africa, Mnyani said it is now time for him to speak out or act against his detractors. Khato Civils has done several projects across Africa. Khato Civils, a construction company and its affiliate engineering company, South Zambezi have executed a number of world class projects in South Africa, Malawi and now recently here in Botswana.
About ten (10) Umbrella for Democratic Change (UDC) parliamentary candidates who lost the 2019 general election and petitioned results this week met with UDC Vice President, Dumelang Saleshando to discuss the way forward concerning the quandary that is the legal fees put before them by Botswana Democratic Party (BDP) lawyers.
For a while now, UDC petitioners who are facing the wrath of quizzical sheriffs have demanded audience with UDC National Executive Committee (NEC) but in vain. However after the long wait for a tete-a-tete with the UDC, the petitioners met with Saleshando accompanied by other NEC members including Dr. Kesitegile Gobotswang, Reverend Mpho Dibeela and Dennis Alexander.